New lady on counter no customer service skills, throws receipts at you, no please or thank you. Just plain rude . Grey hair lady I’ll go to the petrol station from now on
SB
Sara Brynn
Feb 20, 2026
2.0
Have used this post office before with no issues but arrived this morning to find the counter was closed. The counter finally opened at 945am (meant to be 9am) with no offer of an apology from the man who was late coming in to open up. The lady serving in the shop part was apologetic and friendly but not very impressed with the lack of customer service by the man. Hopefully this is a one off. If not I wouldn't get there for it opening expecting to be served on time.
DB
Daniel Butchart
Jan 20, 2025
5.0
Great Service! Very knowledgeable, helpful and professional. Would 100% recommend. ⭐⭐⭐⭐⭐
AM
Alison Mclane
Sep 18, 2023
5.0
The staff here are amazing very helpful
BB
boro boy
Jul 17, 2021
1.0
Very expensive to send parcels been told by staff they use 3rd parties to deliver
Frequently Asked Questions About Acklam Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Acklam Post Office?
Acklam Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Can I withdraw cash at Acklam Post Office, and are there any charges?
You can withdraw cash at Acklam Post Office depending on your bank's withdrawal limits. There are no charges taken at the counter, but some banks may charge you. Please check with your bank for details.
How can I deposit a cheque at Acklam Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the branch. Hand the sealed envelope to the Post Office to receive a receipt. Do not enclose cash.
What payment options are accepted at Acklam Post Office?
Acklam Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa as payment options.
Does Acklam Post Office offer any business banking services?
Yes, Acklam Post Office offers business banking services, including a Change Giving service for exchanging cash for coins with selected banks.
What pickup and delivery services are available at Acklam Post Office?
Acklam Post Office offers in-store pickup services.
What should I do if I was refused change at Acklam Post Office?
You may have been refused change if you are not signed up for the Change Giving service or if you are using a branch other than your nominated one. Contact your bank to sign up or inquire about this service.
Which nearby convenience stores can I visit around Acklam Post Office?
Nearby convenience stores include SPAR Acklam Road and SPAR, which are close to Acklam Post Office and great for quick shopping before or after your visit.
Are there any nearby dining options near Acklam Post Office?
Yes, nearby dining options include New Regent Chinese Takeaway, Acklam Fish Bar, and Pizza Pan where you can enjoy various cuisines after visiting the Post Office.
Where can I find ATM services near Acklam Post Office?
There are ATM services available at the Post Office itself and at nearby locations such as Post Office-Acklam, ensuring convenient cash withdrawal options.
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